Home Refunds and Cancellations
We have a NO Refund policy
- If You have paid for the session and you don’t wish to take the therapy in that case, no refund will be given to you. Please Note If you Wish to cancel it for any reason before taking the session, no refund will be initiated for the same. Please be sure that you really need to take the therapy before making any payments.
- If you are unhappy with the services, no partial or any refund will be given in this scenario.
- Suppose you have completed your package minutes and not happy with the services, no refund will be given in this scenario. You need to re-opt for the packages.
- You need to take your sessions under the validity period of the sessions, failing to do so will cancel all your subscriptions and no refund will be given in that scenario. You need to re-opt for the packages and restart your journey.
- The therapist holds the choice to change your appointment time and slot if they feel like it. No complaints will be taken into consideration for that.
- If you won’t be able to take a session on the assigned slot, you must tell the therapist at least 12 hours before the booked slot, failing to do so will cancel your 50 minutes from the Package
- Suppose you wish to cancel your package subscription in between because of any reason, no partial or any refund will be given to you.
- Usually, Session happens once in a week and the Therapist has the freedom to choose the time slot for you. You can request the therapist to have the session as soon as possible but the therapist will have the final say in choosing the day and time for you.
- It is Your responsibility to complete your sessions within the Validity time period, you must contact your therapist to fix your next session.
- In the event of the client misbehaving with the therapist, or breaking protocol, the sessions would be terminated immediately without any refund.